A Kashgar update for EU customers

Hi everyone, I hope our pre-order customers have been enjoying Kashgar!

…Except of course if you live in the EU 😦

There are still 100+ of you waiting for the game there and I truly apologise. As stated in the last couple of updates, the games for EU customers were held up and flown to the EU later than expected.

Then customs got a hold of the shipment and held onto it. They have had it for over two weeks, but finally, we should have the games at the fulfilment warehouse in a day or two, and then, the games will begin being posted to you all.

This has been a lengthy and complicated process, between the manufacturer, the shipper, the warehouse and myself – we all needed to work together to get the games released.

There was no particular reason why our games got held up. Everything was done correctly – nothing is wrong with the games/paperwork/delivery. No problems at all (other than a loss of time).

After speaking with independent people in the know (from freight companies etc) it just seems like it is a thing that happens from time to time – a random selection of shipments are chosen by customs to thoroughly check and make life difficult for. It’s just one of those things.

Anyway, Kashgar is now being released and you all should have it soon. I am sure this is the final hurdle for us 😦

Speak soon,

– David
Publisher

One thought on “A Kashgar update for EU customers

  1. Hey Dave, thanks for the update! Good to know that things are moving along, customs do indeed tend to be a bit of a pain if they target your shipment. Looking forward to receiving the game! 😀

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